Privacy Policy
Effective Date: 7 July 2017
Last Updated: August 2025
1. Introduction Eternity Media (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit theeternitymedia.com or use our services. By using our website or engaging our services, you agree to this Policy.
2. Information We Collect Personal Information you provide:
- Name, email address, and phone number
- Business name, website URL, and project details
- Messages sent via our contact form or email
- Payment and billing details
- Information provided when booking a strategy call
Information collected automatically:
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
3. How We Use Your Information We use your information to:
- Provide and maintain our services
- Respond to enquiries and communicate about projects
- Process payments and send invoices
- Improve our website and user experience
- Send marketing updates, only with your consent
- Comply with legal obligations under the Indian IT Act, 2000
We will never sell or rent your personal information to third parties.
4. Disclosure of Your Information We may share your information only with:
- Service providers who help us deliver our services (e.g., Google, Meta, payment processors, hosting providers)
- Legal authorities, if required by law
All third parties are required to handle your data securely and in accordance with applicable laws.
5. Cookies & Tracking We use cookies to improve your browsing experience and measure website performance. This includes:
- Essential cookies for site functionality
- Analytics cookies via Google Analytics
- Marketing cookies via Meta Pixel and Google Ads
You can control cookies through your browser settings. Continued use of our website implies consent to our cookie use.
6. Security of Your Information We take appropriate security measures to protect your information, including SSL encryption, restricted access controls, and regular security reviews. While we take every precaution, no internet transmission is 100% secure.
7. Data Retention We retain your personal data only as long as necessary to fulfil the purposes in this Policy. Client project data is typically retained for 3 years after project completion.
8. Your Rights You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate data
- Request the deletion of your data
- Withdraw consent for marketing communications at any time
- Request data portability
To exercise any of these rights, contact us at contact@theeternitymedia.com. We will respond within 30 days.
9. Children’s Privacy Our services are intended for individuals aged 18 and above. We do not knowingly collect data from anyone under 18.
10. Changes to This Privacy Policy We may update this Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised Policy.
11. Contact Us If you have any questions about this Privacy Policy, please contact us: Email: contact@theeternitymedia.com Website: theeternitymedia.com